COVID-19 FAQs

YOUR HEALTH IS IMPORTANT TO US!

We were able to hold the first INNATEX under the strict conditions regarding the corona pandemic in September 2020 succsessfully. This experience strengthens us in the preparations for the upcoming INNATEX from January 23 – 25, 2021. In the cold winter season there will be more infections again, but we are confident that our existing safety and hygiene concept will also gives us a feeling of security when visiting and holding the trade fair.

Due to the sharp rise in the number of infections in autumn 2020, the german government has imposed some restrictions on public events. However, this does not apply to trade fairs with a safety and hygiene concept, that has been agreed with the responsible health authorities.

For this purpose, AUMA announced on October 15. wrote this press release.

Our hygiene concept is based on the latest Hygiene Recommendations from the Federal State of Hessen, which you can view here at any time.

23.10.2020

HOW WILL THE ENTRANCES AND EXITS BE ORGANISED?

The entrances and exits will be separated for both exhibitors and visitors.
The Help Desk and Cloakroom will be located in a marquee in front of the hall. This will also be the first point of contact where visitor registration will be verified etc. The turnstile system will allow us to ensure that the influx of visitors is controlled and that a safe distance is always maintained between visitors. The desks will be spaced out accordingly and will be fitted with protective plexiglass screens.

WHAT SHOULD I BEAR IN MIND WHEN REGISTERING FOR THE FAIR?

Please note that visitors to the INNATEX must register and generate their tickets online (print and fold) in advance of the fair. It will NOT be possible to register on arrival.

Our hygiene and safety concept also requires you to provide your full details when registering for the event. This is the only way for people to be identified and contacted quickly, should there be a Covid-19 outbreak.

To respond adequately to surges in the number of attendees, we will ask visitors to choose time slots during the registration process so that we can see in the run-up to the fair when waiting times can be expected and/or access restrictions may be needed.

We will react to the situation before the fair and will no longer offer registrations for certain slots.

IS THERE A LIMIT ON INDIVUDUAL VISITING HOURS?

There will be no limit on individual visiting hours! The maximum number of participants approved by the health authority is sufficient for INNATEX.

WILL VISITOR GUIDANCE AND SIGNAGE BE IN PLACE?

To maximise safety, floor markings and signage will ensure that visitors are guided through the fair in a controlled manner (one-way system). The width of the gangways has been adapted so that social distancing can be observed.

HOW WILL THE HYGIENE MEASURES BE IMPLEMENTED?

During INNATEX, we will be employing “Hygiene Officers” whose sole purpose will be to ensure that the hygiene standards are implemented and monitored during the event. At the same time, safety and service information will be communicated throughout the building over the tannoy, as required.

On site, all attendees will receive a (digital) handout, detailing the hygiene rules and recommendations. Information boards and signage will provide corresponding guidance.

Cleaning and disinfection plan

  • Sufficient hand sanitisers and disinfectant will be available in the public areas.
  • Door handles, handrails and frequently used surfaces will be cleaned regularly and continually in accordance with a cleaning and disinfecting plan.
  • The toilet facilities will be organised in such a way that social distancing can be observed. In addition, the facilities will be looked after, at all times, by our fully trained cleaning partner.

DO I HAVE TO WEAR A FACE MASK?

To ensure that communication with customers is as safe as possible, all participants are required to wear a mask over their mouth and nose on entering the hall and/or where the minimum distance required for social distancing cannot be observed. We will provide masks for any participants who do not have their own.

We provide face masks for people who are exempt from wearing a mask with a medical certificate.

WHICH MEASURES APPLY AT THE EXHIBITION STANDS?

In order to protect the health of everyone involved, physical contact and shaking hands should be avoided at all business appointments and meetings.

Responsibility at the stands for the implementation and observance of the hygiene and social distancing measures valid at the time of the fair, lies with the exhibitor, as is the case for industrial and fire safety regulations.  In the run-up to the event, exhibitors at INNATEX will receive an extensive briefing and will be required to implement the current hygiene measures. This will include, for example, the provision of hand sanitisers and surface disinfectants at the stand, a separate entrance and exit to and from the stand, observance of the social distancing measures in force at the fair and – in situations where social distancing cannot be observed – the wearing of masks that cover the mouth and nose, or the provision of other protective measures (e.g. plexiglass screens).

WHAT ABOUT THE VENTILATION CONCEPT AT THE FAIR?

The ventilation system at the venue – Messecenter Rhein-Main – ensures that the air in the exhibition halls is constantly being exchanged. Visitors and exhibitors will also benefit from our new air conditioning system. In addition to the ventilation system, each storey has plenty of doors and windows that can be opened during the fair as required.

WILL THERE BE A SUPPORTING PROGRAMME?

Unfortunately, the regulations prescribed by the authorities prevent us from staging a supporting programme on the scale of the past two years. With a view to protecting all attendees, we are organising the fair without any major visitor attractions and we have also cancelled INNATEX NIGHT and the FashionShows.

HOW WILL THE CATERING BE ORGANISED?

We have adapted our high-quality catering service to the regulations set down by the health authorities. This year, we will be introducing “Food Stations” in a generous outdoor area available only to participants. The food stations within the exhibition area will offer snacks only. All stations will be fitted with appropriate protection. We will also be monitoring the number of people in the standing and seating areas at any one time. If waiting times should arise, corresponding floor markings will enable the minimum distance for social distancing to be observed at all times.

ANY QUESTIONS?

Should you have any questions that have not been answered above, the quickest way to contact us is by email at service@innatex.de.